This Privacy Policy explains how Kelly Kode (operated by THINKPROD PRIVATE LIMITED) collects, uses, shares, and protects personal information when you visit kellykode.com, request a quote, contact us, subscribe to updates, or use our client portals and digital services.
1. Who We Are
Kelly Kode provides on-demand website design, software development, digital marketing, SEO, hosting-related support, white-label partnerships, and related digital services.
We operate from offices in Bengaluru, India and Austin, Texas, USA:
- Bengaluru: THINKPROD PRIVATE LIMITED, 37/1, Varthur Hobli, Marathahalli Village, Bellandur, Bangalore, Bangalore South, Karnataka, India – 560103
- Austin: 12 Congress Avenue, Austin, Texas, United States – 78701
Privacy questions: hello@kellykode.com
2. Information We Collect
Information you provide
When you use our contact form, Instant Quote tool, newsletter signup, consultation requests, domain forms, billing updates, or related flows, we may collect:
- Name, email address, phone number, and company name
- Company website URL (optional)
- Project preferences such as website size, timeline, support tier, and estimated quote details
- Messages or requirements you submit
- Account and billing-related information submitted through client login / admin tools
Information collected automatically
- Device, browser, and usage data
- IP address, approximate location, referral source, and pages viewed
- Analytics events via tools such as Google Analytics (gtag)
- Chat / sales widget interactions where enabled
3. How We Use Your Information
- Respond to inquiries and deliver Instant Quote / consultation follow-ups
- Provide website design, marketing, SEO, support, hosting-related, and white-label services
- Operate client portals, billing, and project support
- Send newsletters and product updates when you opt in
- Improve our website, offers, and service quality
- Monitor security, prevent abuse, and meet legal obligations
4. Cookies & Analytics
We use cookies and similar technologies for essential site function, analytics, and (where applicable) marketing measurement. Google Analytics and similar tools may process aggregated usage data. You can control cookies through your browser settings; disabling some cookies may affect site features.
5. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us host, email, analyze, process payments, or operate chat/support tools
- White-label or delivery partners when needed to fulfill a project you requested
- Professional advisors or authorities when required by law or to protect our rights and users
Providers are expected to use personal data only to perform services for us and to protect it appropriately.
6. International Transfers
Because we serve clients and operate offices in India and the United States, your information may be processed in those or other jurisdictions where our team or providers operate. We take reasonable steps to protect information during such transfers.
7. Data Retention
We keep personal information only as long as needed for the purposes described above—such as responding to leads, delivering projects, maintaining support/billing records, or meeting legal/accounting requirements—then delete or anonymize it when appropriate.
8. Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is 100% secure; please use strong passwords for client portals and contact us if you suspect unauthorized access.
9. Your Choices & Rights
Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information, or to opt out of marketing emails. To exercise these rights, email hello@kellykode.com. You can unsubscribe from newsletters using the link in those emails.
10. Children’s Privacy
Our services are directed to businesses and professionals. We do not knowingly collect personal information from children under 16. If you believe a child has provided us data, contact us and we will take appropriate steps to delete it.
11. Third-Party Links
Our site may link to third-party sites (including portfolio case studies, partner tools, or admin portals). Their privacy practices are their own; review their policies before sharing information.
12. Changes to This Policy
We may update this Privacy Policy to reflect product, legal, or operational changes. The “Last updated” date at the top will change when we do. Continued use of the site after updates means you acknowledge the revised policy.
13. Contact
For privacy requests or questions:
- Email: hello@kellykode.com
- Contact form: Contact Us
- Related: Terms & Conditions